The moment that matters most

When a potential client reaches out, they’re at peak interest. They’re imagining their photos, checking availability, and deciding who feels like the right fit.

That’s not the moment to go quiet.



An instant inquiry response keeps the momentum going while your brand is top of mind.

What a great first reply should include

Speed alone isn’t enough. Your response should also be helpful and clear.

The best inquiry replies:



• Arrive immediately
  
  
• Sound warm and professional
  
  
• Explain exactly what happens next
  
  

Whether that’s sharing starting prices, outlining your process, or inviting them to book a call, clarity builds confidence.

Why automation works better than memory

Relying on memory, sticky notes, or “I’ll reply later” systems leads to inconsistency. Some leads get great responses. Others fall through the cracks.

Automation fixes that.

Inside Iris Works, you can:



• Create inquiry auto-replies that send instantly
  
  
• Use email templates that match your brand voice
  
  
• Trigger follow-ups if a lead doesn’t respond
  
  

Every inquiry gets the same polished experience—without extra effort.

Better experience for them, less stress for you

Clients feel taken care of right away.
You feel organized and in control.



Instead of racing your inbox, your system works quietly in the background—making sure no lead is missed and no opportunity slips by.

Set the tone from the very first email

Your inquiry response is the start of your client experience. When it’s fast, clear, and professional, everything else feels easier.



And when your process feels easy to clients? Booking feels easy too.