Create an Efficient Inquiry Process
Start by ensuring every inquiry goes through a consistent channel.
- Use the
Lead Contact Form in Iris Works on your website or social media to capture all essential details.
- Set up automatic lead assignments so inquiries are never lost in your email inbox.
Once the form is submitted, an automated thank-you message can go out immediately, letting clients know when they can expect a response.
Automate Common Responses
In Iris Works, build
Email Templates for common holiday questions such as:
- Pricing for mini sessions
- Turnaround times for galleries
- Available holiday dates
These templates can be used in
Workflows so the right information goes out without you having to send it manually every time.
Keep Clients on Track with Workflows
Workflows are especially powerful for reducing back-and-forth during busy months. You can schedule:
- A booking confirmation with session details
- A prep guide sent a week before the session
- Reminder emails and texts two days before the shoot
- A thank-you message with a gallery link after the session
By setting this up ahead of time, every client receives consistent communication, and you have fewer urgent emails to answer.
Use Booking Calendars to Reduce Scheduling Questions
A well-structured
Booking Calendar in Iris Works eliminates most “Are you available?” emails.
- Include session details, location, and price right on the booking page.
- Require payment and contract signing at booking so everything is finalized without extra steps.
Stay Calm and Connected This Holiday Season
The more organized your communication, the more time you’ll have to focus on delivering beautiful images instead of fielding repetitive questions. With Iris Works’ automation tools, you can keep clients informed, reduce stress, and enjoy a smoother holiday season from start to finish
