Customer service is the name of the game. Whether you’re running a photography empire or a brand-new business, you need to live and die by your customer service practices. Giving clients a connection to your brand will make them feel loved and taken care of. There’s nothing that will turn a client into an evangelist…

It has happened to all of us. You get that client inquiry, but something just seem “off”. While you can’t quite put your finger on it, something deep down tells you this person might be a problem. These are “red flag” clients and they are something you always want to watch out for. Here are…

Facebook groups can be an untapped resource for small businesses in the social media world. You can use theme to create a community among your clients and help nurture that relationship in an entirely different space. Let’s face it – our Facebook business pages are getting harder and harder to be seen without paying for…

If you’re thinking about expanding your wedding business to include destinations, we say, “Go for it!” The path to getting started is different for everyone, but capitalizing on opportunities is a common denominator. Here are a few tips to consider as you lay out your plan: Finding clients will be your biggest obstacle. Start by…

We all know that getting clients to order prints and complete the session cycle is a great way to add value to their session and more money to your bank account. It’s up to you to encourage and remind your clients that purchasing prints is the final step of the process and Iris Works makes…

You might be wondering are photography conferences worth it with all of the time, expense, and possible travel? We would say a big resounding YES! Conferences can offer you a lot, but you want to make sure you choose one that best fits what you are wanting to focus on. Here are four reasons why…

How many of you have had a portrait client cancel on you? Yes, it happens all of the time. And how many of you didn’t collect a retainer for that session since it’s just one more step for you to manage? We hear all of the time that photographers aren’t collecting retainers for their portrait…

It’s not always as easy as sending an invoice and getting a signed contract. Sometimes, when pricing falls outside of a standard package, a client would like to receive a quote for your work (corporate shoots, destination weddings, etc.). Iris Works has you covered! In the Invoice section of your Studio Settings, you now have…

Recently, we changed our Facebook User Group to be the Iris Works Community because we wanted it to be more about the industry as a whole. One thing that we know for sure is that our users (and our future users) are part of a bigger community of photographers. Because of this, we wanted our…

Love. Ultimately, we’re in the business of love, right? So what better day than TODAY to share some of the resources that make our heart go pitter-patter? Here are some of our true loves: The Rachel Vanoven Collective. The Collective first became an idea several years ago when newborn and family photographer (and Iris Works user)…